Hello,
There is a duplicate invoice on my account, and now the team is unable to work in Labelbox. Support has not responded for ~1 week now. Hoping someone can help us here!
Hello there - I am checking.
Thank you. Let me know if you need any information from me.
I voided the invoice, just working on restarting your starter plan
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It’s now showing the correct invoices/payment history, and that we’re on starter plan, but we’re still unable to annotate or review. When we try, it says we’ve hit the free tier limit. Just FYI
Now it’s working! Thank you so much.
yeah I will keep this thread if you have any issue let me know.