Critical export error: suddenly running into recursion limit on most data rows

Using Labelbox Annotate
1

Hello,

I re-ran export for our data after some corrections and suddenly ran into the following issue for 88 of our 120-something data rows:

{"error": "DataIntegrityException", "message": "Error exporting data row clo5miblc0siq07086h1606j7 because maximum recursion depth exceeded while calling a Python object for the task cm97lr0h7023e07y23mnad979"}

This happens both when downloading via SDK and when using the browser interface. It seems the error is happening in the LabelBox backend. Our annotations are pretty large (can go beyond 1000+ polygons and a similar amount of relationships between them per data row), but back in autumn this was not an issue.

Though we are on the educational tier, I checked the limitations connected to that tier in the documentation and there is no limit related to the number of labels & relationships per data row, so this seems to be a bug.

It is a very serious issue for us – we now cannot export the vast majority of our data. Please advise.

2

Hi!
We have reverted a change we made that can cause this error when a threshold of annotation are met, you should be good now.

Thank you,
PT

3

Hello Paul,
yes, it seems we’re back on track. Exports are showing no more errors. Thank you for the prompt response!
Best,
Jan