While trying to start to label in an existing project I get stuck in an infinite login loop.
After logging in, going to the desired project and clicking on “start labeling”, this screen comes up:
No matter if i click on my username or try to log in directly, i will be redirected to the same screen in an infinite loop.
This Problem occurs on all my projects, and on all my collaborateurs. However, another team seems not to have the same issue.
PaulN
September 15, 2023, 9:47am
2
Hi @fidelius.manstein , can you provide the project id, please?
Best regards,
Paul N
Labelbox Support
clmg0vcxa11ks07zn2sx5b69v
PaulN
September 15, 2023, 10:28am
4
Thank you. Our Engineering team is aware of the issue and is investigating.
Best regards,
Paul N
Labelbox Support
1 Like
PaulN
September 15, 2023, 11:48am
5
Hi @fidelius.manstein ,
The problem should be resolved now. Could you please check on your side and confirm?
Best regards,
Paul N
Labelbox Support
scrappy
September 15, 2023, 11:53am
6
Hello, I am having the same problem. Project ID is:
clhsdwn0e0tkm070s93h422df
PaulN
September 15, 2023, 1:47pm
7
@scrappy Thank you for letting us know. Our Engineering team is working on a solution.
Best regards,
Paul N
Labelbox Support
PaulN
September 15, 2023, 1:50pm
8
@scrappy Your organisation has been repaired.
Best regards,
Paul N
Labelbox Support