Labels and data rows deleted from project

Using Labelbox Annotate
1

Hi,
A project of mine has been completely erased of all labels and data rows. I am also unable to use the SDK as the images are too large.

Please let me know how I can recover the lost annotations and data rows in this project.

Thank you

2

Hello, thank you for reaching out to the Labelbox community. Can you kindly share the project ID and the associated email? We’d be happy to look into it!

3

Certainly! Thank you for looking into this. The project ID is clvfegk2w08cr07xi0od95h4t and the associated email should be ****

4

Hello! When did this delete happen and do you know what caused it? Were you using the SDK? Thanks!

5

I noticed the labels and data rows were deleted yesterday, and the SDK wasn’t being used on this project as the images are too large.

Thank you

6

Hello Shaun,

Unfortunately, once data rows and annotations are deleted, they cannot be restored. At this time, there is no option to recover removed items.

We understand this may not be the response you were hoping for, and we appreciate your understanding. Please let us know if there’s anything else we can assist you with.

Best,
Naman

7

Naman,

Is there any information you could provide as to why these annotations and data rows were deleted? There are no logs on our end of this project being tampered with.

Thanks,

Shaun